These Terms of Service govern your use of the HomeFix website and the electrical, plumbing, and related services we provide. By booking a service or using this website, you agree to these terms.
Our Services
We provide residential and commercial electrical and plumbing services, including repairs, installations, inspections, maintenance plans, and 24/7 emergency response. All work is performed by licensed, insured technicians in accordance with applicable codes.
Appointments & Access
- Appointment times are arrival windows. We'll notify you if a technician is running late.
- An adult (18+) must be present and provide safe access to the work area, electrical panel, and water shut-off.
- Please give at least 24 hours' notice to cancel or reschedule. Repeated no-shows may incur a trip fee.
Emergency Calls
Emergency service outside regular business hours may carry an after-hours rate, which we'll confirm before dispatching. Our first priority on any emergency call is to make the situation safe. If you smell gas or see fire, leave the property and call 911 first.
Quotes & Payment
We provide upfront, written pricing before any work begins. If we discover additional problems, we'll stop and get your approval before doing extra work. Payment is due when the job is complete unless a separate agreement says otherwise. We accept major credit cards, debit, and checks.
Warranty
Our workmanship is guaranteed for one year from the completion date. Parts and equipment are covered by their manufacturers' warranties, which we'll help you register. Warranties don't cover damage from misuse, alterations by others, power surges, flooding, or normal wear.
Permits & Code
Where work requires a permit, we'll pull it and schedule the inspection; permit fees are listed on your quote. If we find existing conditions that don't meet code or are unsafe, we'll explain the issue and may be unable to proceed until it's corrected.
Limitation of Liability
To the extent permitted by law, our liability for any claim related to our services is limited to the amount you paid for the service in question. We are not responsible for pre-existing conditions, hidden damage inside walls or under slabs, or indirect and consequential losses.
Website Use
Content on this website is provided for general information only and is not a substitute for an on-site inspection. Do not attempt electrical or gas work yourself. You agree not to misuse the website or submit false information through our forms. See our Privacy Policy for how we handle your information.
Contact Us
Questions about these terms? Contact us:
HomeFix
1200 Voltage Ave, Austin, TX 78701
Email: help@homefix.com
Phone: (555) 123-4567
We may update these terms from time to time. Changes take effect when posted on this page.